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MEDIATION

Specialised Mediation for Aged Care & Disability

Dr Julie Bajic Smith · Psychologist & Mediator

“Decisions about aged care and disability support are hard enough without conflict getting in the way. I provide independent, psychologically informed support so families, providers, care teams and organisations can move forward with clarity, safety and confidence.”

WHY WORK WITH ME 

Clinical Depth

Brings a psychologist's lens to dementia, disability, trauma and family dynamics.

Trauma-Informed

Holds intensity safely, keeping people regulated and heard.

Solutions-Focused

Restores relationships, not just resolves disputes.

WHO I SUPPORT

  • Families and care recipients
  • Aged care and disability providers
  • Legal representatives and advocates
  • Government and regulatory bodies
  • Health professionals and referring practitioners
Constructive.
Confidential.
Resolution-Focused.

WHAT I HELP WITH

  • Family conflict over aged care or disability decisions
  • Complaints, care concerns and communication breakdowns
  • Disputes between families and providers
  • Service breakdowns and provider relationship conflict
  • Team and workplace conflict resolution within care settings

HOW IT WORKS

1
Enquiry & Intake

A confidential conversation to confirm mediation is the right fit.

2
Mediation Session

A structured half-day or full-day session, scaled to dispute complexity.

3
Outcome & Follow-Up

A clear agreement with practical next steps and optional follow-up support.

Qualifications: Bachelor of Psychology (Honours) · Postgraduate Diploma of Psychological Practice · MBA (Corporate Sustainability / Health Service Management) · PhD

Professional Standing: Member, Australian Psychological Society · Board-Approved Psychology Supervisor · Member, International Association on Workplace Bullying and Harassment (IAWBH) · AMDRAS Accredited Mediator

Let's start the conversation today — before the conflict escalates.

02 9283 9741 | [email protected] | wisecare.com.au

NDIS-related matters supported (provider-funded, not claimed under an NDIS plan). Pricing available on request